TPF Recruitment is recruiting on behalf of a well-established independent accountancy practice based in Ashford, Kent. The firm is known for providing high-quality accounting, tax, and advisory services to a diverse client base and is looking to strengthen its administrative team with a highly organised and proactive Administrator.

This is an excellent opportunity for someone with experience in an accountancy or tax practice environment who enjoys a varied administrative role and being at the heart of a professional office.

The Role

As an Administrator, you will play a key role in supporting the smooth running of the office and ensuring excellent service for clients. The position involves a wide range of administrative responsibilities across client onboarding, office operations, and internal processes.

Key Responsibilities

Front of House & Communication

• Handling all incoming calls

• Answering calls, directing enquiries, taking messages and actioning where appropriate

• Meeting and greeting clients

• Notifying security, arranging refreshments, and resetting the boardroom after meetings

Post Management

• Managing all incoming and outgoing post

Client Onboarding

• Supporting the onboarding of new clients

• Updating and maintaining the firm’s CRM system

• Producing basic reporting for internal self-audit and management meetings

Client Records

• Managing the transfer of records

• Handling professional clearance processes

• Maintaining accurate client records

Mailbox Management

• Co-managing three shared mailboxes

Administrative Processes

• Assisting with maintaining and updating internal administrative processes

No Longer Acting (NLA)

• Following and administering the NLA process

Office Housekeeping

• Managing stationery and office groceries

• Reporting building issues to the landlord

• Liaising with the cleaning company

Team & Office Support

• Assisting with organising staff meetings and events

• Supporting ad-hoc projects and requests from the Senior Management Team

RequirementsRole Requirements

• 2–3 years’ experience within an accountancy or tax practice

• Knowledge of Company Secretarial (CoSec) processes is advantageous

• Strong organisational and administrative experience

• Comfortable working in a fully office-based environment

BenefitsKey Attributes

The successful candidate will be:

• Articulate with strong written and verbal communication skills

• Highly organised with excellent attention to detail

• Able to manage multiple tasks effectively

• Confident and capable of working independently

• A proactive problem solver

• Calm and composed under pressure

• Proficient in Microsoft Word and Excel (intermediate level)

• Knowledge of PowerPoint would be beneficial

Please apply to the role or contact Luke Harrison on (url removed)

Tagged as: accountancy