My client is seeking a proactive and customer-focused Service Engineer to join their team. They are a leading supplier and manufacturer of incinerators across the UK and internationally. The role requires a hands-on approach, excellent problem-solving abilities, and a commitment to delivering outstanding customer service while ensuring equipment operates safely and efficiently. Their ideal candidate will have previous electrical and mechanical field service experience, electrical qualification, ideally gas qualified and be happy to travel UK and abroad.<\/p>\n
Service Engineer role:<\/strong> Service Engineer requirement:<\/strong> Service Engineer package:<\/strong>
\n\u2022 Install, service, commission, and maintain incinerators in the UK and overseas.
\n\u2022 Communicate effectively with customers to ensure servicing requirements are met.
\n\u2022 Monitor, record, and report machinery performance and preventative maintenance activities.
\n\u2022 Conduct equipment health checks and identify potential issues.
\n\u2022 Deliver demonstrations and training to customers to ensure safe and effective equipment operation.
\n\u2022 Provide recommendations for product improvements and new solutions.\u00a0
\n\u2022 Manage van stock and inventory, reporting usage and replenishment requirements.
\n\u2022 Deliver excellent customer support while representing the business professionally at all times.
\n\u2022 Report ongoing technical or quality concerns to the Quality Operative and QHSE Manager.
\n\u2022 Promote good housekeeping and safe working practices throughout the business.
\n\u2022 Complete and submit accurate service reports and associated paperwork promptly.
\n\u2022 Work towards and achieve KPIs set by management.
\n\u2022 Undertake any other reasonable duties as required by management.<\/p>\n
\n\u2022 Educated to a relevant electrical qualification BTEC, NVQ, ONC, HNC or equivalent,
\n\u2022 Educated to a relevant Gas qualification.
\n\u2022 Computer literate with the ability to complete service documentation accurately.
\n\u2022 Competent in the safe and correct use of tools and equipment.
\n\u2022 Strong time management and organisational skills with the ability to meet deadlines.
\n\u2022 Flexible approach to work, including overtime and travel requirements.
\n\u2022 Excellent problem-solving and fault-finding abilities.
\n\u2022 Physically fit and capable of carrying out manual tasks.
\n\u2022 Strong communication and customer service skills.
\n\u2022 Understanding of COSHH regulations and safe working practices.
\n\u2022 Full UK manual driving licence.
\n\u2022 Valid passport and willingness to travel internationally.<\/p>\n
\nBase salary \u00a333.2k (OTE \u00a343k)
\nOvertime and international and UK working away all paid at enhanced rates.
\nCompany vehicle and tools provided.
\nOpportunities for UK and international travel.
\nOngoing training and professional development.
\n23 days holiday + banks hols
\nPension
\n\u00a0<\/p>\n","protected":false},"author":1,"featured_media":64682,"template":"","meta":{"_promoted":"","_job_location":"Staffordshire","_application":"https:\/\/www.cv-library.co.uk\/job\/225705774\/Service-Engineer?s=103904","_company_name":"Kraft Recruitment","_company_website":"https:\/\/www.cv-library.co.uk\/list-jobs\/262966\/Kraft-Recruitment","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":"","bs_cache_bypass_cache":0},"job-categories":[],"job-types":[685],"job_listing_tag":[],"yoast_head":"\n