{"id":64295,"date":"2026-09-28T00:00:00","date_gmt":"2026-09-27T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/client-support-specialist\/"},"modified":"2026-09-28T18:27:48","modified_gmt":"2026-09-28T17:27:48","slug":"client-support-specialist","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/client-support-specialist\/","title":{"rendered":"Client Support Specialist"},"content":{"rendered":"<p><strong>Client Support Specialist Job in Christchurch<\/strong><\/p>\n<p>Our client is a leading ecommerce solutions business who now have an exciting opportunity for a diverse and dynamic Client Support Specialist to provide a frontline telephone, online and administration support to our portfolio of clients. This is an exciting time for the business as it continues to grow at pace and will be a rewarding and varied role for the successful applicant. The Client Support Specialist role is a pivotal position within the organisation as they will ensure the core requirements of day-to-day client administration, maintenance and finance requirements are completed quickly, efficiently and to a very high standard. The Client Support Specialist will develop and maintain excellent partnership relationships.<\/p>\n<p><strong>Salary and Benefits:<\/strong><\/p>\n<ul>\n<li>A salary of up to \u00a330,000 per annum DOE<\/li>\n<li>Monthly payment intervals<\/li>\n<li>40 hours per week, working Monday to Friday 8:30 to 17:30<\/li>\n<li>Birthday off<\/li>\n<li>Westfield Health Cash Plan<\/li>\n<li>Pension contribution<\/li>\n<li>Health cash plan<\/li>\n<li>20 days\u2019 annual leave plus bank holidays, increasing with length of service<\/li>\n<li>Company social events<\/li>\n<li>Free parking<\/li>\n<\/ul>\n<p><strong>Duties and Responsibilities:<\/strong><\/p>\n<ul>\n<li>Being a first point of contact for client queries.<\/li>\n<li>Taking ownership of client queries and seeing them through to resolution.<\/li>\n<li>Managing courier queries, including late deliveries, missing parcels and collections.<\/li>\n<li>Supporting clients with queries relating to backorders, shipping, booking in and held orders.<\/li>\n<li>Working closely with our warehouse, technology and finance teams to resolve issues quickly and effectively.<\/li>\n<li>Keeping clients informed through clear, professional and timely communication.<\/li>\n<li>Building strong relationships and developing an understanding of each client\u2019s business and requirements.<\/li>\n<li>Managing multiple queries and priorities while maintaining a high standard of service.<\/li>\n<li>Identifying opportunities to improve the client experience and the way we support our clients.<\/li>\n<\/ul>\n<p><strong>Minimum Experience Required:<\/strong><\/p>\n<ul>\n<li>Previous experience in a client support, customer service or administrative role.<\/li>\n<li>A genuine passion for delivering excellent client service.<\/li>\n<li>Strong organisation and prioritisation skills.<\/li>\n<li>Strong attention to detail.<\/li>\n<\/ul>\n<p>This Client Support Specialist role would suit candidates with a customer service and an administration support skill set, and who have excellent attention to detail and organisational skills.<\/p>\n<p><strong>If you are interested in this Client Support Specialist job in Christchurch, please click on \u2018Apply Now\u2019. Alternatively, to see our other vacancies, please see our website.<\/strong><\/p>\n","protected":false},"author":1,"featured_media":64296,"template":"","meta":{"_promoted":"","_job_location":"BH23, Mudeford, Dorset","_application":"https:\/\/www.cv-library.co.uk\/job\/225659191\/Client-Support-Specialist?s=103904","_company_name":"Dovetail Recruitment Ltd","_company_website":"https:\/\/www.cv-library.co.uk\/list-jobs\/251418\/Dovetail-Recruitment-Ltd","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":"","bs_cache_bypass_cache":0},"job-categories":[],"job-types":[685],"job_listing_tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Client Support Specialist | DESIblitz Jobs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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