{"id":63401,"date":"2026-09-04T00:00:00","date_gmt":"2026-09-03T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/business-support-officer-3\/"},"modified":"2026-09-04T19:35:54","modified_gmt":"2026-09-04T18:35:54","slug":"business-support-officer-3","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/business-support-officer-3\/","title":{"rendered":"Business Support Officer"},"content":{"rendered":"<p><strong><\/strong><\/p>\n<p><strong>Business Support Officer<\/strong><\/p>\n<p><strong>Hourly Rate:<\/strong> \u00a314.59 per hour<br \/> <strong>Location:<\/strong> Darby House, Telford, TF3 4JA \/ Hybrid Working Available<br \/> <strong>Hours:<\/strong> 37 hours per week, Monday to Friday<br \/> <strong>Contract:<\/strong> Temporary basis, up to 6 months<\/p>\n<p><strong>About the Role<\/strong><\/p>\n<p>Opus People Solutions are recruiting on behalf of Telford and Wrekin Council for a <strong>Business Support Officer<\/strong> to join the Children&#8217;s Social Care Service. This is an excellent opportunity for an experienced administrator to provide high-quality business support within a fast-paced and rewarding environment.<\/p>\n<p>The successful candidate will play a key role in ensuring the smooth day-to-day running of the service through effective administration, coordination, and communication. You will be highly organised, possess excellent attention to detail, and be confident managing a varied workload while supporting professionals across the service.<\/p>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<ul>\n<li>Maintain accurate records, databases, and filing systems in accordance with organisational procedures.<\/li>\n<li>Manage shared inboxes and diaries, prioritising appointments and responding to enquiries efficiently.<\/li>\n<li>Organise meetings, conferences, and room bookings, ensuring all necessary arrangements and documentation are in place.<\/li>\n<li>Attend meetings in person and accurately record, produce, and distribute detailed minutes within agreed timescales.<\/li>\n<li>Prepare and process routine correspondence, reports, documents, and presentations to support operational teams.<\/li>\n<li>Update and maintain information across a range of systems to ensure data accuracy and compliance.<\/li>\n<li>Provide professional administrative support to managers and staff within Children&#8217;s Social Care.<\/li>\n<li>Handle sensitive and confidential information with discretion and professionalism.<\/li>\n<li>Liaise effectively with internal departments, external agencies, and service users.<\/li>\n<\/ul>\n<p><strong>Essential Experience and Skills<\/strong><\/p>\n<p>To be successful in this role, you must have:<\/p>\n<ul>\n<li>Strong previous experience in an administrative or business support role.<\/li>\n<li>Proven experience of taking accurate and detailed typed minutes during meetings in person.<\/li>\n<li>Experience using Microsoft 365 applications, including Outlook, Word, Excel, Teams, and PowerPoint.<\/li>\n<li>Excellent organisational skills with the ability to manage competing priorities and meet deadlines.<\/li>\n<li>Exceptional attention to detail and a commitment to producing accurate work.<\/li>\n<li>Strong written and verbal communication skills with the ability to engage professionally with a wide range of stakeholders.<\/li>\n<li>Experience managing diaries, inboxes, meetings, and complex administrative processes.<\/li>\n<li>The ability to work independently while also contributing effectively as part of a team.<\/li>\n<li>Experience maintaining confidential information and handling sensitive data appropriately.<\/li>\n<\/ul>\n<p><strong>Desirable Experience<\/strong><\/p>\n<ul>\n<li>Previous experience working within a local authority, public sector organisation, or Children&#8217;s Social Care environment.<\/li>\n<li>Familiarity with case management or document management systems.<\/li>\n<\/ul>\n<p><em> <\/em><\/p>\n<p><em>All offers will be subject to satisfactory compliance screening, including right to work in the UK and references<\/em><\/p>\n","protected":false},"author":1,"featured_media":63402,"template":"","meta":{"_promoted":"","_job_location":"Telford, 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