{"id":63377,"date":"2026-09-03T00:00:00","date_gmt":"2026-09-02T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/senior-payroll-advisor\/"},"modified":"2026-09-03T18:50:23","modified_gmt":"2026-09-03T17:50:23","slug":"senior-payroll-advisor","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/senior-payroll-advisor\/","title":{"rendered":"Senior Payroll Advisor"},"content":{"rendered":"<p>Portfolio are partnering with a leading HR &amp; Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team.<\/p>\n<p>This isn&#8217;t a traditional payroll role.<\/p>\n<p>This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly.<\/p>\n<p>You&#8217;ll work at the intersection of payroll, software, client support, and problem-solving &#8211; collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience.<\/p>\n<p>If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business.<\/p>\n<\/p>\n<p><strong>The Role<\/strong><\/p>\n<p>As a Senior Payroll Advisor, you&#8217;ll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team.<\/p>\n<p>You&#8217;ll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward.<\/p>\n<p>This is a role where your payroll expertise genuinely makes an impact &#8211; not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice.<\/p>\n<\/p>\n<p><strong>What You&#8217;ll Be Doing<\/strong><\/p>\n<ul>\n<li>Being the go-to escalation expert for complex payroll and software queries<\/li>\n<li>Investigating payroll issues, identifying root causes, and finding practical solutions<\/li>\n<li>Supporting clients with technical payroll guidance and system troubleshooting<\/li>\n<li>Working closely with Product and Technical teams to resolve software issues<\/li>\n<li>Replicating bugs in test environments and escalating where needed<\/li>\n<li>Advising on payroll corrections, HMRC compliance, and data discrepancies<\/li>\n<li>Supporting and mentoring Payroll Advisers on more complex cases<\/li>\n<li>Identifying opportunities to improve systems, processes, and client experience<\/li>\n<li>Keeping cases updated accurately within Salesforce and managing workloads effectively<\/li>\n<li>Building trusted relationships with clients through expert support and problem-solving<\/li>\n<\/ul>\n<p><strong>What We&#8217;re Looking For<\/strong><\/p>\n<ul>\n<li>Strong technical payroll knowledge with a solid understanding of UK payroll legislation<\/li>\n<li>Previous experience supporting payroll software or working within a payroll systems environment<\/li>\n<li>Confident understanding of HMRC reporting requirements and payroll compliance<\/li>\n<li>Experience troubleshooting payroll discrepancies and reconciling payroll data<\/li>\n<li>Strong analytical and problem-solving skills with exceptional attention to detail<\/li>\n<li>Ability to communicate confidently with clients, stakeholders, and internal teams<\/li>\n<li>Comfortable working in a fast-paced environment managing multiple priorities<\/li>\n<li>A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially<\/li>\n<li>Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous<\/li>\n<\/ul>\n<p><strong>Why Join?<\/strong><\/p>\n<p>This is an opportunity to join a business that&#8217;s investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering.<\/p>\n<p>You&#8217;ll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment.<\/p>\n<\/p>\n<p><strong>Alongside a competitive salary, you&#8217;ll also benefit from:<\/strong><\/p>\n<ul>\n<li>25 days holiday plus bank holidays &amp; your birthday off<\/li>\n<li>Enhanced pension contributions with service<\/li>\n<li>Health Shield &amp; Employee Assistance Programme<\/li>\n<li>Group life insurance<\/li>\n<li>On-site gym &amp; discounted health club membership<\/li>\n<li>Cycle to Work scheme<\/li>\n<li>Travel loan scheme<\/li>\n<li>Retail, travel &amp; lifestyle discounts<\/li>\n<li>Ongoing training, development &amp; progression opportunities<\/li>\n<\/ul>\n<p>If you&#8217;re ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we&#8217;d love to hear from you.<\/p>\n<\/p>\n<\/p>\n<p><strong>51225GOR3<\/strong><\/p>\n<p><em><strong>INDPAYN<\/strong><\/em><\/p>\n<p><em>The Portfolio Group are acting on behalf of our client in recruiting for this position.<\/em><\/p>\n","protected":false},"author":1,"featured_media":63378,"template":"","meta":{"_promoted":"","_job_location":"Manchester, Greater Manchester","_application":"https:\/\/www.cv-library.co.uk\/job\/225567940\/Senior-Payroll-Advisor?s=103904","_company_name":"Portfolio Payroll Limited","_company_website":"https:\/\/www.cv-library.co.uk\/list-jobs\/222864\/Portfolio-Payroll-Limited","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[685],"job_listing_tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Senior Payroll Advisor | DESIblitz Jobs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.desiblitz.com\/jobs\/job\/senior-payroll-advisor\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Senior Payroll Advisor | DESIblitz Jobs\" \/>\n<meta property=\"og:description\" content=\"Portfolio are partnering with a leading HR &amp; 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