{"id":63354,"date":"2026-09-03T00:00:00","date_gmt":"2026-09-02T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/pharma-operations-clerk\/"},"modified":"2026-09-03T18:33:42","modified_gmt":"2026-09-03T17:33:42","slug":"pharma-operations-clerk","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/pharma-operations-clerk\/","title":{"rendered":"Pharma Operations Clerk"},"content":{"rendered":"<p>Freightserve\u00a0recruitment\u00a0are\u00a0looking\u00a0for\u00a0a\u00a0Pharma\u00a0Operator\u00a0for\u00a0a\u00a0wide\u00a0world\u00a0Freight\u00a0 Forwarder\u00a0based\u00a0in\u00a0the\u00a0Slough,\u00a0Berkshire\u00a0area.<\/p>\n<p>Duties:-<\/p>\n<ul>\n<li>Monitor\u00a0and\u00a0manage\u00a0the\u00a0Operations\u00a0mailbox,\u00a0ensuring\u00a0all\u00a0enquiries\u00a0are\u00a0 responded\u00a0to\u00a0within\u00a0agreed\u00a0service\u00a0levels.<\/li>\n<li>Maintain\u00a0accurate\u00a0and\u00a0up-to-date\u00a0shipment\u00a0files\u00a0and\u00a0records\u00a0in\u00a0accordance\u00a0with\u00a0company\u00a0procedures\u00a0and\u00a0compliance\u00a0requirements.<\/li>\n<li>Support\u00a0HMRC\u00a0and\u00a0Border\u00a0Force\u00a0audit\u00a0requirements\u00a0by\u00a0ensuring\u00a0all\u00a0 operational\u00a0documentation\u00a0is\u00a0complete,\u00a0accurate,\u00a0and\u00a0readily\u00a0available.<\/li>\n<li>Investigate\u00a0and\u00a0resolve\u00a0billing\u00a0queries,\u00a0discrepancies,\u00a0and\u00a0operational\u00a0 issues\u00a0within\u00a0agreed\u00a0timeframes.<\/li>\n<li>Escalate\u00a0operational\u00a0exceptions,\u00a0service\u00a0failures,\u00a0and\u00a0customer\u00a0issues\u00a0to\u00a0the\u00a0Operations\u00a0Manager\u00a0where\u00a0appropriate.<\/li>\n<li>Identify\u00a0operational\u00a0risks,\u00a0service\u00a0concerns,\u00a0and\u00a0improvement\u00a0 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