{"id":63141,"date":"2026-08-28T00:00:00","date_gmt":"2026-08-27T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/salesforce-administrator\/"},"modified":"2026-08-28T12:21:00","modified_gmt":"2026-08-28T11:21:00","slug":"salesforce-administrator","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/salesforce-administrator\/","title":{"rendered":"Salesforce Administrator"},"content":{"rendered":"<p>Our client, a group of market-leading brands deliver engineered water solutions such as pumps, booster sets, flow meter chambers and pressurisation units to customers across the UK and beyond. Based in <strong>Gloucester<\/strong>, they are now looking for a <strong>Salesforce Administrator <\/strong>to join their team. <\/p>\n<p>As Salesforce Administrator you will be responsible for the day-to-day operation, configuration and ongoing development of the Group&#8217;s Salesforce platform (Sales Cloud and Marketing Cloud) across their trading entities. Sitting within Group IT and reporting to the Head of IT, the role brings Salesforce capability in-house.<\/p>\n<p><em>Please note- this role is based in Gloucester, with occasional travel to Henley, Colchester and Redditch<\/em><\/p>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<p><strong>Build, Automation &amp; Development (Primary Focus)<\/strong><\/p>\n<ul>\n<li>Design, build, test and maintain automation using <strong>Flow<\/strong> (record-triggered, screen, scheduled and autolaunched), validation rules, approval processes, and assignment and escalation rules.<\/li>\n<li>Configure and make targeted change amendments; commission bespoke development externally only where genuinely warranted.<\/li>\n<li>Investigate and resolve issues. Identifying root cause rather than symptom.<\/li>\n<\/ul>\n<p><strong>Platform Administration &amp; Configuration<\/strong><\/p>\n<ul>\n<li>Administer and configure Salesforce Sales Cloud and Marketing Cloud environments.<\/li>\n<li>Manage users, roles, profiles, permission sets, sharing rules and data access across clouds, applying least-privilege principles.<\/li>\n<li>Maintain reports, dashboards, list views and analytics used by commercial and marketing teams.<\/li>\n<\/ul>\n<p><strong>Release, Change &amp; Environment Management<\/strong><\/p>\n<ul>\n<li>Operate within Group IT change control: raise, document and obtain approval for changes in line with FWG IT policy, with defined rollback plans for higher-risk work.<\/li>\n<\/ul>\n<p><strong>Support &amp; Incident Management<\/strong><\/p>\n<ul>\n<li>Act as the escalation point for Salesforce incidents and service requests, working within Group IT service management processes and agreed response expectations.<\/li>\n<li>Triage, prioritise and resolve user issues, with clear criteria for the small number of cases that warrant escalation to Salesforce Support or an external partner.<\/li>\n<li>Maintain a prioritised backlog of enhancements and defects, visible to IT leadership and business stakeholders.<\/li>\n<li>Produce and maintain user guidance and deliver training to improve adoption and reduce avoidable demand.<\/li>\n<\/ul>\n<p><strong>Stakeholder, Vendor &amp; People<\/strong><\/p>\n<ul>\n<li>Work directly with commercial and marketing stakeholders across the Group&#8217;s entities to gather requirements and translate them into scalable solutions \u2014 including the ability to challenge change that would damage the platform.<\/li>\n<\/ul>\n<p><strong>Administrative \/ Other<\/strong><\/p>\n<ul>\n<li>Ensure Salesforce documentation, configuration records and process maps are maintained and accessible to relevant stakeholders.<\/li>\n<li>Any other duty that may reasonably be required by the Head of IT or IT Director.<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Proven experience as a Salesforce Administrator.<\/li>\n<li>Strong working knowledge of Sales Cloud; hands-on experience of Marketing Cloud.<\/li>\n<li>Excellent communication skills and a business-focused mindset; able to work with non-technical stakeholders and technical IT colleagues alike.<\/li>\n<li>Comfortable operating as the in-house expert, working to IT governance, change control and documentation standards.<\/li>\n<li>Hands-on experience in a Salesforce greenfield implementation.<\/li>\n<li>Marketing Cloud Email Specialist, Administrator or Consultant certification.<\/li>\n<li>Experience of Salesforce integration with Sage 200 or EFACS, or comparable ERP integration.<\/li>\n<li>Familiarity with Pardot \/ Account Engagement, Tableau, CPQ or Salesforce-integrated applications.<\/li>\n<li>Experience in a multi-site or multi-entity business environment.<\/li>\n<li> Experience mentoring or supporting the development of a junior administrator.<\/li>\n<\/ul>\n<p><strong>Benefits<\/strong><\/p>\n<p>Monday- Friday 8am-5pm <br \/>Salary &#8211; \u00a332,000<\/p>\n","protected":false},"author":1,"featured_media":63142,"template":"","meta":{"_promoted":"","_job_location":"Gloucester, England, United Kingdom","_application":"https:\/\/www.cv-library.co.uk\/job\/225545064\/Salesforce-Administrator?s=103904","_company_name":"Universal Business Team","_company_website":"https:\/\/www.cv-library.co.uk\/list-jobs\/254984\/Universal-Business-Team","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[685],"job_listing_tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Salesforce Administrator | DESIblitz Jobs<\/title>\n<meta name=\"robots\" content=\"index, follow, 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