{"id":62964,"date":"2026-08-24T00:00:00","date_gmt":"2026-08-23T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/customer-service-coordinator\/"},"modified":"2026-08-25T02:35:00","modified_gmt":"2026-08-25T01:35:00","slug":"customer-service-coordinator","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/customer-service-coordinator\/","title":{"rendered":"Customer Service Coordinator"},"content":{"rendered":"<p><strong>Join Our Team at Smurfit Westrock!<\/strong><\/p>\n<p>Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we&rsquo;re committed to sustainability, employee well-being, and personal development.<\/p>\n<p><strong>About Us<\/strong><\/p>\n<p>We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.<\/p>\n<p><strong>The Role<\/strong><\/p>\n<p>Here at Smurfit Westrock Diss, we are looking for a Customer Service Coordinator to join our internal sales team on a full time basis, working 8.30am-5pm<\/p>\n<p>Reporting to the Customer Service Manager, this is an excellent opportunity for someone looking to build a career in customer service and develop their commercial and business skills within a fast-paced manufacturing environment.<\/p>\n<p>As part of our Customer Service team, you&#039;ll be the first point of contact for customers, providing exceptional service while working closely with colleagues across sales, production and logistics. You&#039;ll gain exposure to a wide range of business activities, making this an ideal role for someone who enjoys learning, building relationships and taking on new challenges.<\/p>\n<p>What we&#039;re looking for:<\/p>\n<ul>\n<li>A positive, proactive attitude and eagerness to learn.<\/li>\n<li>Excellent communication and customer service skills.<\/li>\n<li>Strong attention to detail and accuracy.<\/li>\n<li>Good organisational skills and the ability to prioritise workload.<\/li>\n<li>Confidence using Microsoft Office applications, including Excel.<\/li>\n<li>Ability to work independently and as part of a team.<\/li>\n<li>A professional approach and willingness to take ownership of tasks and customer enquiries.<\/li>\n<li>Resilience and the ability to remain calm in a busy environment.<\/li>\n<\/ul>\n<p>In return, you&#039;ll have the opportunity to develop valuable commercial, customer service and business administration skills as part of a supportive and collaborative team.<\/p>\n<p><strong>What We Offer<\/strong><\/p>\n<ul>\n<li>Competitive salary &amp; benefits, including annual leave, pension, and a Cycle to Work scheme<\/li>\n<li>Ongoing training and development opportunities<\/li>\n<li>24\/7 confidential support for you and your family<\/li>\n<li>Flexible working options and family-friendly policies<\/li>\n<li>Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)<\/li>\n<\/ul>\n<p>Ready to make an impact? Apply today and help us build a sustainable future together.<\/p>\n<p><strong><em>Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.<\/em><\/strong><\/p>\n<p><strong><em>We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.<\/em><\/strong><\/p>\n<p><strong><em>We practice equality of opportunity in employment and select the best person for the job.<\/em><\/strong><\/p>\n","protected":false},"author":1,"featured_media":62965,"template":"","meta":{"_promoted":"","_job_location":"Diss","_application":"https:\/\/www.cv-library.co.uk\/job\/225525272\/Customer-Service-Coordinator?s=103904","_company_name":"Smurfit Westrock","_company_website":"https:\/\/www.cv-library.co.uk\/list-jobs\/454228\/Smurfit-Westrock","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[685],"job_listing_tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Coordinator | DESIblitz Jobs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.desiblitz.com\/jobs\/job\/customer-service-coordinator\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Coordinator | DESIblitz Jobs\" \/>\n<meta property=\"og:description\" content=\"Join Our Team at Smurfit Westrock! 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