{"id":60911,"date":"2026-05-27T00:00:00","date_gmt":"2026-05-26T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/customer-service-coordinator\/"},"modified":"2026-05-27T00:59:32","modified_gmt":"2026-05-26T23:59:32","slug":"customer-service-coordinator","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/customer-service-coordinator\/","title":{"rendered":"Customer Service Coordinator"},"content":{"rendered":"<p>Role: Customer Service Coordinator&nbsp; &nbsp;&nbsp;<\/p>\n<p>Location: Luton<\/p>\n<p>Hours: Monday to Friday, 37.5 hours a week + hybrid working<\/p>\n<p>Salary: &pound;30,000 &#8211; &pound;38,000 per annum<\/p>\n<p>6 Months Fixed Term Contract &#8211; Immediate Start&nbsp;<\/p>\n<p>OA are currently looking to recruit for an experienced Customer Service Coordinator to join an independently owned, growing business based in Luton.<\/p>\n<p>As a Customer Service Coordinator, you will ensure a seamless customer experience and efficient movement of goods across Europe, Deep Sea and Cross Trade routes.<\/p>\n<p>Duties of a Customer Service Coordinator:<\/p>\n<ul>\n<li>Support the Regional Sales Manager in delivering regional revenue targets and executing customer account plans<\/li>\n<li>Act as the main point of contact for customers and suppliers, delivering responsive, high-quality service by phone and email<\/li>\n<li>Manage the end-to-end order process, from order receipt and confirmation through to supplier purchase orders and delivery completion<\/li>\n<li>Coordinate international logistics with third-party hauliers to ensure on-time, in-full delivery of goods<\/li>\n<li>Maintain accurate customer, order and quality documentation, ensuring compliance with ISO9001 and ISO14001 standards<\/li>\n<li>Capture and report customer feedback, commercial opportunities and competitor intelligence to support regional growth<\/li>\n<\/ul>\n<p>What we would like from you:<\/p>\n<ul>\n<li>Experience within logistics, supply chain or international freight, with strong understanding of global movement of goods and import\/export processes<\/li>\n<li>Proven background in customer or commercial account management, confident building relationships by phone and managing multiple priorities independently<\/li>\n<li>Highly organised, detail-driven and solutions-focused, comfortable handling complex documentation in a fast-paced, regulated environment<\/li>\n<li>Professional, confident communicator<\/li>\n<li>Proactive team player<\/li>\n<li>Strong systems capability, including ERP usage and solid Excel skills; NetSuite and chemical\/logistics product knowledge advantageous<\/li>\n<\/ul>\n<p>If you are interested in this role, please apply below with your most recent CV.<\/p>\n<p>BEDFORDPERM<\/p>\n<p><em>By applying to this job advertisement, you confirm you have read and understood our <\/em><em>Data Protection and Privacy statement<\/em><em> and give OA Group authorisation to hold you provided data<\/em>.<\/p>\n<p><em>&nbsp;<\/em><\/p>\n<p><em>Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency \/ business. Your application will be considered in competition with others and we will contact you within 3 working days<\/em><\/p>\n","protected":false},"author":1,"featured_media":60912,"template":"","meta":{"_promoted":"","_job_location":"Luton","_application":"https:\/\/www.cv-library.co.uk\/job\/225159022\/Customer-Service-Coordinator?hlkw&s=103904&affid=103904","_company_name":"Osborne Appointments","_company_website":"https:\/\/www.cv-library.co.uk\/list-jobs\/223029\/Osborne-Appointments","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[50],"job-types":[682],"job_listing_tag":[204],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Coordinator | DESIblitz Jobs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.desiblitz.com\/jobs\/job\/customer-service-coordinator\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Coordinator | DESIblitz Jobs\" \/>\n<meta property=\"og:description\" content=\"Role: Customer Service Coordinator&nbsp; 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