{"id":60451,"date":"2026-05-14T00:00:00","date_gmt":"2026-05-13T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/band-3-customer-helpline-officers\/"},"modified":"2026-05-14T13:10:59","modified_gmt":"2026-05-14T12:10:59","slug":"band-3-customer-helpline-officers","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/band-3-customer-helpline-officers\/","title":{"rendered":"Band 3 Customer Helpline Officers"},"content":{"rendered":"<p>Join our dynamic PaLS Logistics team supporting vital healthcare services across HSCNI.<\/p>\n<p><strong>NHS Customer Helpline Officers <\/strong><br \/> <strong>Locations:<\/strong> Boucher Road, South Belfast <br \/> <strong>Organisation:<\/strong> (Procurement &amp; Logistics BSO)  <\/p>\n<p>In this fast-paced role, you will:<\/p>\n<ul>\n<li>Respond to urgent stock requests, ensuring accurate system input and timely processing<\/li>\n<li>Monitor daily stock exceptions and work with warehouse teams to maximise availability<\/li>\n<li>Investigate and resolve delivery discrepancies, escalating where required<\/li>\n<li>Process customer and private sector orders within agreed deadlines<\/li>\n<li>Manage stock returns, ensuring compliance and accurate documentation<\/li>\n<\/ul>\n<p><strong>Essential Skills<\/strong><\/p>\n<ul>\n<li>Strong verbal and written communication skills.<\/li>\n<li>Excellent organisational and time management abilities.<\/li>\n<li>High level of accuracy and attention to detail.<\/li>\n<li>Ability to work both independently and as part of a team.<\/li>\n<\/ul>\n<p> You&#8217;ll play a key role in maintaining efficient supply chains that directly support patient care<\/p>\n<p> This is an excellent opportunity to join a supportive and dynamic finance team within the NHS, contributing to the delivery of vital healthcare service.<\/p>\n<p> Please send cv or Hit the Apply button !<\/p>\n<\/p>\n<p>Brook Street NMR is acting as an Employment Business in relation to this vacancy.<\/p>\n","protected":false},"author":1,"featured_media":60452,"template":"","meta":{"_promoted":"","_job_location":"Belfast, County Antrim","_application":"https:\/\/www.cv-library.co.uk\/job\/225109653\/Band-3-Customer-Helpline-Officers?hlkw&s=103904&affid=103904","_company_name":"Brook Street","_company_website":"https:\/\/www.cv-library.co.uk\/list-jobs\/381587\/Brook-Street","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[50],"job-types":[4],"job_listing_tag":[663],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Band 3 Customer Helpline Officers | DESIblitz Jobs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.desiblitz.com\/jobs\/job\/band-3-customer-helpline-officers\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Band 3 Customer Helpline Officers | DESIblitz Jobs\" \/>\n<meta property=\"og:description\" content=\"Join our dynamic PaLS Logistics team supporting vital healthcare services across HSCNI. 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