{"id":60441,"date":"2026-05-14T00:00:00","date_gmt":"2026-05-13T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/inbound-customer-advisor\/"},"modified":"2026-05-14T12:16:46","modified_gmt":"2026-05-14T11:16:46","slug":"inbound-customer-advisor","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/inbound-customer-advisor\/","title":{"rendered":"Inbound Customer Advisor"},"content":{"rendered":"<p><strong>Inbound Customer Service Advisor<\/strong><\/p>\n<p>Our client is currently seeking a Customer Service Advisor to join their inbound customer services team.<\/p>\n<p>Working from offices in the centre of Brighton the team are the first point of contact for existing customers with questions about their travel or medical insurance policies. In some cases customers with complex medical histories need to amend or update policy details. In every case candidates will be listening carefully, solving problems and capturing details from the customer and updating policy details.<\/p>\n<p>In extreme cases customers can be emotional, even distressed as they discuss their medical history. Therefore, candidates need to be empathetic and with excellent listening skills. Full training is also provided for this role and candidates are paid for the training.<\/p>\n<p>Hours of work are Monday to Friday 9am to 5pm. Candidates would be required to work one weekend in every 3 (Saturday 9-5 \/ Sunday 10am-4pm) \u2013 but you would not work more than 35 hours a week (5 days a week). A salary of \u00a313.45 per hour is provided.<\/p>\n<p>For further information please apply below.<\/p>\n","protected":false},"author":1,"featured_media":60442,"template":"","meta":{"_promoted":"","_job_location":"BN1, Brighton, Brighton and Hove","_application":"https:\/\/www.cv-library.co.uk\/job\/225109668\/Inbound-Customer-Advisor?hlkw&s=103904&affid=103904","_company_name":"The Recruitment Lab","_company_website":"https:\/\/www.cv-library.co.uk\/list-jobs\/331341\/The-Recruitment-Lab","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[50],"job-types":[685],"job_listing_tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Inbound Customer Advisor | DESIblitz Jobs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.desiblitz.com\/jobs\/job\/inbound-customer-advisor\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inbound Customer Advisor | DESIblitz Jobs\" \/>\n<meta property=\"og:description\" content=\"Inbound Customer Service Advisor Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. 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