{"id":60045,"date":"2026-05-03T00:00:00","date_gmt":"2026-05-02T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/customer-service-scheduler\/"},"modified":"2026-05-03T02:58:37","modified_gmt":"2026-05-03T01:58:37","slug":"customer-service-scheduler","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/customer-service-scheduler\/","title":{"rendered":"Customer Service &#8211; Scheduler"},"content":{"rendered":"<p>Are you highly organised, detail-oriented, and passionate about delivering excellent service? We&rsquo;re looking for a proactive <strong>Scheduler<\/strong> to support Field Engineers, Subcontractors, and Contact Centre teams in delivering a seamless customer experience.<\/p>\n<p>In this role, you&rsquo;ll be at the heart of operations, coordinating service activities, managing schedules, and ensuring clear communication across multiple teams. You&rsquo;ll handle incoming requests, process service bookings using Salesforce and SAP, and play a key role in keeping everything running smoothly.<\/p>\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\n<ul>\n<li>Coordinating daily service activities to support engineers and wider teams<\/li>\n<li>Managing email requests efficiently and accurately<\/li>\n<li>Scheduling and processing bookings through Salesforce and SAP<\/li>\n<li>Collaborating across departments to ensure transparency and effective workload planning<\/li>\n<li>Organising diaries and prioritising tasks to optimise service delivery<\/li>\n<li>Completing administrative tasks within deadlines while maintaining high standards<\/li>\n<li>Identifying and addressing non-compliance to uphold service excellence<\/li>\n<li>Promoting a positive and professional image of at all times<\/li>\n<\/ul>\n<p><strong>What we&rsquo;re looking for:<\/strong><\/p>\n<ul>\n<li>Previous experience in service coordination<\/li>\n<li>Strong organisational and multitasking skills<\/li>\n<li>Excellent communication and teamwork abilities<\/li>\n<li>A proactive approach with great attention to detail<\/li>\n<li>Confidence working with systems such as Salesforce and SAP (or willingness to learn)<\/li>\n<\/ul>\n<p>If you enjoy working in a fast-paced environment where no two days are the same, and you take pride in delivering outstanding service, we&rsquo;d love to hear from you.<\/p>\n<p>The ideal candidate will also be organised, able to balance a workload and possess excellent time management skills alongside good communication skills both verbally and written.<\/p>\n<p><strong>Salary &amp; Working Hours<\/strong><\/p>\n<p>Salary is &pound; 30,300 per annum plus bonus<\/p>\n<p>Working hours are Monday to Friday rota between 8am and 6pm with 1 in 5 weekends (time back)<\/p>\n<p>Amazing benefits package including on site restaurant, free parking, generous pension scheme, away days, 25 days holiday plus banks, Wellbeing programme, extensive training and development opportunities to name a few<\/p>\n<p>Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy &amp; Finance, Human Resources, Marketing, Contact Centre and Office Support.<\/p>\n<p>Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.<\/p>\n<p>&nbsp;See our website for more details and jobs available &#8211; (url removed)<\/p>\n<p>(phone number removed)<\/p>\n","protected":false},"author":1,"featured_media":60046,"template":"","meta":{"_promoted":"","_job_location":"Belper","_application":"https:\/\/www.cv-library.co.uk\/job\/225061611\/Customer-Service-Scheduler?hlkw&s=103904&affid=103904","_company_name":"Talk Staff Group Limited","_company_website":"https:\/\/www.cv-library.co.uk\/list-jobs\/243240\/Talk-Staff-Group-Limited","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[50],"job-types":[685],"job_listing_tag":[144],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service - Scheduler | DESIblitz Jobs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.desiblitz.com\/jobs\/job\/customer-service-scheduler\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service - Scheduler | DESIblitz Jobs\" \/>\n<meta property=\"og:description\" content=\"Are you highly organised, detail-oriented, and passionate about delivering excellent service? 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