{"id":59080,"date":"2026-04-07T00:00:00","date_gmt":"2026-04-06T23:00:00","guid":{"rendered":"https:\/\/www.desiblitz.com\/jobs\/job\/logistics-customer-service-coordinator\/"},"modified":"2026-04-07T00:20:38","modified_gmt":"2026-04-06T23:20:38","slug":"logistics-customer-service-coordinator","status":"publish","type":"job_listing","link":"https:\/\/www.desiblitz.com\/jobs\/job\/logistics-customer-service-coordinator\/","title":{"rendered":"Logistics &amp; Customer Service Coordinator"},"content":{"rendered":"<p><strong>Logistics and Customer Service Coordinator<br \/>\nBirmingham Business Park, B37<br \/>\nMon &#8211; Fri, 9am &#8211; 5pm<\/strong><\/p>\n<p><strong>Overview:<\/strong><\/p>\n<p>Our well-established professional client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business.<\/p>\n<p>They are looking for a Customer Service Co-Ordinator \/ Sales Order Process Administrator to process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved.<\/p>\n<p><strong>Duties will involve:<\/strong><\/p>\n<ul>\n<li>Create and update orders and delivery requests in accordance with the Company&rsquo;s procedures<\/li>\n<li>Develop and maintain good and effective working relationships between customers, suppliers and sales staff<\/li>\n<li>Support the sales teams in their objectives<\/li>\n<li>Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff<\/li>\n<li>Check customer and manufacturer acknowledgements<\/li>\n<li>Monitor customer credit status in conjunction with Head Office and ensure that company Credit Control procedures are always adhered to<\/li>\n<li>Work with colleagues to achieve team objective and KPI targets<\/li>\n<li>General office duties such as visitor reception, admin and filing<\/li>\n<\/ul>\n<p><strong>Essential Experience:<\/strong><\/p>\n<ul>\n<li>Well-developed telephone call handling skills<\/li>\n<li>Have excellent written and oral communication skills<\/li>\n<li>Must be able to communicate effectively and be polite and assertive when required<\/li>\n<li>Experience of processing information using systems &#8211; ie Sales Orders, Purchase Orders, POD&#039;s etc&nbsp;<\/li>\n<li>Ability to work calmly under pressure and make correct decisions<\/li>\n<li>Ability to listen and be patient when required<\/li>\n<li>Able to work accurately and quickly<\/li>\n<li>Must show evidence of being organised and responding promptly<\/li>\n<li>Evidence of building relationships with customers or suppliers<\/li>\n<li>Have relevant experience of customer service support and administration<\/li>\n<li>Good IT Skills &#8211; Outlook, Word, Excel and general Windows environment<\/li>\n<li>Must reside within a commutable distance form the office<\/li>\n<\/ul>\n<p><strong>Desirable Experience:<\/strong><\/p>\n<ul>\n<li>Knowledge of managing orders within customer credit limits<\/li>\n<li>Experience of dealing with invoice queries<\/li>\n<\/ul>\n<p>Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven&#039;t had a response within 48 hrs please assume you have been unsuccessful.<\/p>\n<p>Key search terms: Customer Account Manager, Aftersales Coordinator, Sales Support, Sales Administrator, customer service admin, order processing, sales order, purchasing orders, logisitcs, quotes, call offs, suppliers, distribution, transport clerk<\/p>\n","protected":false},"author":1,"featured_media":59081,"template":"","meta":{"_promoted":"","_job_location":"B37, Chelmsley Wood, Solihull","_application":"https:\/\/www.cv-library.co.uk\/job\/224940132\/Logistics-Customer-Service-Coordinator?hlkw&s=103904&affid=103904","_company_name":"Kinetic Office Recruitment","_company_website":"https:\/\/www.cv-library.co.uk\/list-jobs\/251088\/Kinetic-Office-Recruitment","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[50],"job-types":[685],"job_listing_tag":[204],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Logistics &amp; 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