DESIblitz Job: Customer Experience Specialist (Dagenham)

Customer Experience Specialist (Dagenham)

Permanent London
£23000 - £27000/annum
16/11/2022
  • Applications have closed.

Page Personnel

Working as part of team to utilise a variety of communication & marketing skills and platforms to achieve student satisfaction and student recruitment numbers

Client Details

A very high profile UK university with campuses in London

Description

Core duties include:

– Acting as a point of contact for the University

– Helping to acknowledge & resolve queries of stakeholders, students and customers

– Utilisation of social media (including emails, social media platforms and SMS platforms) to acknowledge and manage enquiries

– General administrative/marketing administrative duties including outreach, recruitment and retention of students

– Making outbound calls to both current and future students

Profile

The successful will be able to demonstrate a background in:

– Customer facing & customer focused roles (including but not limited to Airports, Travel, Retail and Hospitality sectors)

– Knowledge of a CRM system is advantageous

– Please be advised this role is unable to consider support sponsorship

Job Offer

– Opportunity to work as part of a team to achieve exceptional service

– High profile University in one of three London locations including central, East and South East London

– Ability to achieve performance linked bonuses

– Strong progression opportunities including Student Recruitment Officer, Recruitment Advisors, Student Success Officers and more!

Please Note
At DESIblitz Jobs we strongly believe in helping our candidates find the right job and that everyone should have the same opportunities to find meaningful work. Our ethos is to promote diversity in the workplace. As one of our candidates your background or ethnicity shouldn't have any impact on your ability to apply for this job.

Posted 3 months ago