My client is a fast growing, Portfolio and Project Management specialist organisation based in Cardiff Bay. They are a Microsoft Gold Partners and count a large number of blue-chip organisations (both public and private sector) within their Client List.

The Business Analyst role at is a key role within the organisation reporting to the Project Manager. As a Business Analyst you will be responsible for ensuring the customer’s requirements are fully captured, understood and deliverable.

The Business Analyst role will include but is not limited to:

• Leading and managing investigations into business processes, information systems, functions, information flows, data structures and software development through the use of appropriate techniques and methodologies.
• Eliciting functional and non-functional requirements using appropriate techniques, considering the nature of change and established practices.
• Providing solutions to business problems ensuring the end-to-end process is considered.
• Own the requirements, ensuring suitable definition so they can be delivered and the output is fit for purpose for the customer.
• Effective management of relationships with technical and non-technical stakeholders, both internal and external, using soft power to influence/advise on complex issues to facilitate decision making.
• Clear demonstration of a focus on delivery – responding quickly and decisively to take ownership for and delivery of valued outcomes in changing circumstances and to tight deadlines.
• Support sales teams to produce high-level requirements and estimates and channel these requirements through to delivery.
• Act as a Product Owner for their PPM products to help define the business vision for the tool, identify the technology requirements and manage the product roadmap and backlog of work
• Be the primary “Voice of the Customer” for the product to influence broader product decisions to ensure a consistently high customer experience. Evangelise the merits and capabilities the products to the wider current and future customer base.

The successful candidate should be able to demonstrate:

Proven experience of having worked as a Business Analyst

Experience working in a formal IT project delivery environment

Experience working across the SDLC

Worked using both Agile and Waterfall methodologies

Excellent stakeholder management and communication skills

Excellent understanding of the PPM process/project delivery techniques

Good understanding of change management techniques and business transformation used to support project delivery

Experience working with IT development tools e.g. DevOps/TFS, Jira etc.

Experience in the Power Platform is desirable

Experience working with IT development tools e.g. DevOps/TFS, Jira etc.

The successfully candidate should be able to undertake the following:

Prepare, run and document workshops with customers (both virtually and in person)

Documenting as-is and developing to-be business processes

Creation of user stories, functional requirements and technical specifications

Management of requirements traceability matrixes

Good understanding of non-functional elements impact technical delivery

Define acceptance criteria and test cases

Identify improvements and enhancements to business processes through various lenses (people, process, and technology)

Produce training/service documents and supporting documents

Please note that Junior candidates and graduates interested in a career in Business Analysis are also considered for this role

In return you will receive:

• Salary up to £30,000 per annum (negotiable for experienced PM’s)
• Hybrid working (min 2 days office)
• 25 days leave p.a.
• 1 “duvet” day p.a.
• A profit share scheme
• Charity day
• Cycle to work scheme
• Tech salary sacrifice scheme

Tagged as: business