DESIblitz Job: IT Support Technician
Website The College of Naturopathic Medicine
The College of Naturopathic Medicine (CNM) is one of the UK’s largest, highly-respected and well-known natural-medicine training providers, with colleges in London, Belfast, Birmingham, Brighton, Bristol, Edinburgh, and Manchester.
Our classroom and online education are backed up by a sophisticated Student Website.
We are looking for an IT Support Technician who will be responsible for a very varied set of activities and responsibilities in Web Operations, Engineering & IT Support. You will join our team at our administrative office in East Grinstead, West Sussex, in a full-time capacity.
Some of the duties include:
- Project work, working with milestones, deadlines and targets
- Problem-solving, researching solutions
- Awareness of deployment, change management
- Providing technical support to users within agreed timelines
- Using ticketing system to record support queries
Experience and knowledge required:
Hosting: AWS / Azure
Platforms: Moodle, Filemaker, Plesk, Workbench
*The ideal candidate will have knowledge or experience with the majority of these.
The person we are looking for will have preferably some familiarity with working in an educational institution. You can communicate well with others and can adapt quickly to changes. You have a natural interest in solving complex technical problems and you have experience managing websites and online platforms. The ideal candidate would have a good understanding of different web technologies and the ability to pick up new ones. You must have a high degree of accuracy with excellent attention to detail and time management skills. You should have the flexibility to work outside normal office hours to provide student support, as we provide lectures on evenings and weekends so a quick response is required.
If this sounds like an interesting opportunity for you, please send us your application today.
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